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百度 沪明确市级机关培训费标准院士讲课费半天不超3000元2014年7月18日05:54来源:解放日报　　东方网7月18日消息：记者日前从“中国上海”网站获悉:日前出台的《上海市市级机关培训费管理办法》就使用财政资金在境内举办的3个月以内的岗位培训、任职培训、专门业务培训、初任培训等各类培训的经费使用作出了详细规定。

 

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What is complimentary support?

Complimentary hardware support provides telephone support for basic setup, installation, assembly, and connectivity. See the support-related materials included with your Apple product for more information.

Complimentary software support provides telephone support for installation, launch, or reinstallation (not including data recovery) when your hardware configuration meets the minimum system requirements for the software. See the support-related materials included with your Apple product for more information.

How much complimentary support do I get?

Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law. See the support-related materials included with your Apple product or visit the AppleCare Products page for more information.

How does Apple define “support incident?”

Apple defines a support incident as a specific, discrete issue that can be addressed by isolating its origin to a single cause. Apple, in its sole discretion, will determine what constitutes a support incident. A support incident has reached resolution when the customer receives one of the following:

  • Information that resolves the issue
  • Information on how to obtain a software solution that will resolve the issue
  • Notice that the issue is caused by a known, unresolved issue or an incompatibility issue with the supported product
  • Information that identifies the issue as being resolved by upgrading to a newer release of the supported product
  • Notice that the issue has been identified as a hardware equipment issue 
  • Information that isolates issue to a third-party product, not supported by Apple